Have a quick question?

Email: info [at] mossandisaac.com
Phone: 646-470-5266

Frequently Asked Questions

BASIC

  1. How long have you been in business?

    We formed Moss + Isaac in 2010. Leigh Anna has been shooting weddings since 2007.

  2. Do you shoot anything besides weddings?

    Weddings are 95% of what we shoot. Occasionally, we photograph children, family and engagement sessions. Individually, we each photograph events, portraits, and the occasional commercial job.

  3. What’s M+I's primary style? 

    Lots of people describe our work as "natural." Storytelling is important to us. We tend to focus heavily on documentary work of special moments, people laughing, smiling, dancing, having a great time. We combine those images with portraiture that is planned, somewhat posed, but feels relaxed. We want you and your love to look happy, and engaged in each others company...not posing stiffly. Don't worry, we'll capture those traditional family photos too. We also make sure to catch the details so that when your photos are all put together, we can tell the story of your day in a beautiful, artistic way. 

  4. How many photographers are a part of Moss + Isaac?

    Moss + Isaac is made up of one principal photographer and two associate photographers. We hire other talented photographers on a freelance basis. If you are interested in second shooting or interning, please email (info@mossandisaac.com) us your portfolio.

  5. Do you have a studio?

    We do have a studio to meet our clients and shoot occasionally. It's located at 245 W. 29th St. #1202, New York, NY 10022.

  6. Can I see a complete wedding that you have photographed?

    Of course! Email us and we'll send you a few.

  7. Who will be shooting my wedding?

    Contact us and we'll help you choose which photographer fits your needs best. You'll meet them and make sure they are a good fit. Your main photographer will choose the second shooter about two months before your wedding.

  8. May I have a list of references?

    Absolutely, contact us for a list of previous clients and their contact info.

  9. Do you travel for weddings and events?

    Yes, we photograph weddings both in the US and abroad. Just let us know the details and we can give you a custom travel quote. We never charge a travel fee for weddings within 1 hour of Manhattan or Nashville, TN.

  10. Do you offer albums? 

    Yes, we have several choices. Please email us for details.

  11. Why is a professional photographer so expensive?

    It takes lots of planning, focus, and follow through for us to do our job correctly. We spend hours in meetings, plus emailing, helping with schedules, downloading, editing images, designing albums, etc. Only 20% of our time is spent shooting most weeks. For every wedding, we carry insurance, and thousands of dollars worth of gear.

    Why do we spend so much time on each client? We want your photos to be some of the best photos you'll ever have of the people you love the most. Check out this blog post …written by a fellow wedding vendor, she explains it better than we ever could.

THE SHOOT

  1. What kind of camera equipment do you use?

    We use Canon lenses and cameras, and minimal lighting. We set up lighting during family portraits if we need it.

  2. Do you have backup equipment just in case?

    Of course! We wouldn't dare go to an event without our backup gear. 

  3. What kind of lighting do you use?

    Our favorite light to use is daylight, it's hard to match the beauty of natural light. In darker situations, we use a flash called a speedlight. Occasionally we pull out a LED light panel to play with as well. We are always prepared to shoot in dark situations, but we love candlelight, string lights, or uplighting as they make a background look amazing!

  4. What will you and your assistant wear?

    We usually wear neutral colored dressy clothing. We won't show up in sweats, we promise. :)

  5. What information do I need to provide you before the wedding day?

    If you are inquiring about availability, we'll need to know your date and location. When trying to figure out how long you'll need us, it's helpful for us to know your ceremony time and a few other details. But don't worry, we'll let you know what information we need and when we need it.

  6. How many weddings do you shoot in a day?

    We each only do one. We're not crazy.

  7. How involved are you with the schedule?

    We like to be involved in setting your photo times at least. If you don't have a planner and need help, we'll jump right in and figure it out with you.

  8. How much time do you need for couple and family/friend portraits?

    We'll need a few minutes to set up lighting, then your family/friend portraits will take approximately 2 minutes for each photo. An average of 20-40 minutes is standard. For couple portraits, we usually ask for 30 minutes to 1 hour, depending on your venue and ceremony time. This allows a buffer in your schedule, just in case things are running late. That being said, we will always work with your time restrictions and do the best job possible with the allotted time.

  9. Can I give you a list of photographs that I would like?

    Sure, but we'll ask you to limit it to only the most important shots. We do request that you list of all the formal family/friend portrait groupings so that we can go down the list and knock them out quickly.

  10. How can I help my photographer on my wedding day?

    Plan extra time for your hair and makeup, as this usually runs behind.

    Designate a friend or family member to organize and gather your loved ones for group portraits. Since we won't know everyone, it will be more efficient if you have someone to help us gather them.

    Consider doing an unplugged ceremony. We've seen uncles jump in the center aisle to get the kiss shot, and jump right in our way. We've seen friends step on the bride's veil as she was walking down the aisle...just to capture that perfect shot. We don't want that to happen to you. And…you'll want to see your guests faces in your photographs, not their cameras.

    Please let your venue or caterer know that it is important that we eat at the same time as the rest of the guests, so that we don't miss any important moments.

    Last but not least, trust us. You may not understand everything we ask you to do, but trust us. We'll give you some amazing memories if you do.

PACKAGES, PROOFS and PRINTS

  1. What is included in a wedding package?

    We like to keep it simple. All of our services are offered á la carte so that you can pick and choose what works best for you and your budget. You will start by choosing the amount of hours and photographers, then you can add items such as an engagement session, prints, albums, at an additional cost. Wedding coverage with Leigh Anna and a second shooter starts at $4,400, Associate photographer pricing starts at $3000. Portrait and engagement sessions begin at $500.

  2. When will I get the images?

    For weddings, it takes 8-12 weeks for you to receive your USB of digital images. During the holidays, there might be a slight delay. For most other sessions, it takes 4-6 weeks. If you have a specific need for some of the images early, let us know and we can accommodate your request.

  3. How many images will I get? 

    For weddings, we deliver anywhere from 700-1200 images. You'll receive 75-200 digital images for portrait or engagement sessions.

  4. How will the proofs be delivered?

    We use online hosting for your digital proofs. This makes it really easy for you or your family and friends to see all of your images and order prints. You can order a set of 4x6 printed proofs at an additional cost.

  5. Can my friends and family see the final images online?

    Absolutely! First, you'll receive a link to your sneak peek slideshow about two weeks after your wedding. This slideshow will have 50-100 images of our favorite images arranged in a storytelling fashion. Once all the images are fully edited, you'll receive a link to your online digital proofs. Feel free to pass either of these links along to anyone you wish.

  6. If I choose a package with prints, how does that work?

    When we send you the link to your online proofs,We'll also send you a code to redeem. This means all you have to do is choose your images online and redeem your code and the prints will be sent right to your door.

  7. Will I receive my images in color or black and white?

    We deliver most of your images in color, with a few select black and white images. If you have a preference for one or the other, just let us know.  

  8. Do you do any retouching on the images?

    We are meticulous about our color correcting. We also tweak the contrast, exposure, and sharpness on every image, while keeping a natural feel to your images. For detailed retouching, extra charges apply.

BOOKING and CONTRACTS

  1. How far in advance do I need to book?

    Six months to one year is preferred. We can't guarantee availability, so the sooner the better. We cannot hold your date unless we have received a signed contract and a deposit.

  2. If we decide to book you, what is the process? 

    Let's get to know each other. Send us an email or fill out the contact form. We can chat over the phone, email, or in person. Once you are ready to book, we'll send you an online contract. Sign it, and send in your deposit, and the date is yours.

  3. Do you use a contract? 

    Always.

  4. What type of insurance do you have? 

    We have a Commercial General Liability policy that covers us up to $2,000,000 per occurrence. If your venue needs a Certificate of Insurance (COI), just let us know.

  5. What happens if something happens and you cannot shoot our wedding?

    If an emergency situation arises, you'll have the option to cancel the contract for a full refund of your deposit. We'll find you another photographer, if you need us to. It's all covered in the contract.

  6. What if we decide to change the date of the wedding?

    Let us know ASAP. Depending on our availability, We'll do our best to accommodate your date change, but reserve the right to charge a penalty if it is last minute.

  7. What is your payment policy? 

    After you sign your contract, we require a 50% deposit to fully reserve your date. The final payment is due on the date of your event. If you need a different payment plan, please let us know. We prefer cash or checks, but can accommodate credit cards if needed.

Contact us

At Moss + Isaac, we are focused on capturing love and life stories in a very beautiful, natural and real way. If that strikes a cord in you, please reach out. We’d love to meet you and get to know your story. Wedding coverage with Leigh Anna with a second shooter starts at $4,400, Associate photographer pricing starts at $3000. Portrait and engagement sessions begin at $500.

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